One governed navigation platform for every stage of the hospital journey.
Improve the journey, reduce avoidable operational friction, manage estate change, and measure the outcome — in one connected platform built around NHS reality.
Solution by stage
Support across the whole journey, not just the map
Module catalogue
Capabilities that combine into one governed platform
Role-based value
What Hospital WayfinderIQ means for your role
A governed, evidence-led investment in patient experience and access.
- A staged path from discovery to Trust-wide scale, gated by evidence.
- Transparent commercial model with no charge to patients.
- Board-level reporting on access, experience and operational outcomes.
Integration architecture
Complements the systems your Trust already runs
Hospital WayfinderIQ is designed to connect to, not replace, your existing NHS and Trust systems.
NHS channels
Designed to work alongside the NHS App, NHS Notify and NHS.UK service listings.
PAS / EPR / PEP
Appointment and location context can be connected to Trust patient administration and EPR systems.
Trust identity
Supports Trust-managed authentication and access control for staff-facing tools.
External travel & parking
Optional links to travel planning and parking services already used by your Trust.
Implementation model
A staged path, gated by evidence at every step
Discovery
Understand the priority pathway, estate data and success measures with your team.
Bounded pilot
Deploy in a defined pathway or building with a clear evidence plan and timeline.
Evidence gate
Review results against the agreed baseline before any further commitment.
Trust scale
Extend to further pathways and buildings once evidence supports it.
ICS scale
Share governance and integration patterns across a wider system where appropriate.
Safety & assurance
Assurance is built into delivery, not added at the end
Partner pathway
Build connected journeys with us
We work with a small number of partners across integration, implementation, accessibility, research, estates and transport.
Integration partners
EPR/PAS and patient-engagement vendors connecting appointment and location data.
Implementation partners
Delivery and change partners supporting rollout across sites and pathways.
Accessibility & research partners
Organisations and academic evaluators supporting inclusive design and evidence.
Estates, signage & transport partners
Estates, wayfinding-signage and travel/parking providers extending the physical journey.
Commercial overview
Paid discovery, a bounded pilot, then an annual subscription
Patients never pay to use Hospital WayfinderIQ. Trusts fund a paid discovery phase, a bounded pilot, and — where evidence supports it — an annual subscription that scales with sites and pathways.
Full commercial terms are shared during discovery, tailored to the number and complexity of sites involved.
Ask about pricingEstimate potential value
Build an initial value hypothesis from your own numbers
A simplified illustrative estimate. For a full benefit-to-cost assessment with sensitivity analysis, request a review with our NHS team.
Illustrative potential value
A base scenario with a low/high sensitivity range.
Low
£1,179
Base
£1,966
High
£2,555
- Estimated annual direction-related enquiries
- 2,160
- Estimated staff hours released (base)
- 76 hrs/year
Illustrative only, based on your inputs and a modelled 35% reduction in direction-related contact after implementation. This is not a guaranteed saving. Figures exclude implementation and recurring service costs. For a full benefit-to-cost assessment using your data, request a review below.
Review this estimate with our NHS teamReady to look at one priority pathway together?
We'll cover your access problem, a relevant patient journey, accessibility, integration and an honest view of fit — no commitment required.